Finding the perfect MSP for your business
When thinking about switching your Managed Service Provider, it’s normal to feel a bit overwhelmed. You might worry that it’s going to be complicated, take a lot of time, and that you’ll end up with the same service anyway.
While those concerns are valid, we’re here to show you why it doesn’t have to be that way. Discover here how finding the right MSP can make a big difference for your business.
Signs it may be time for a change
At times it can be difficult to know whether your current MSP is truly the best match for your needs.
Here are some signs you may be dealing with a below-par IT provider.
- One-size-fits-all approach: Your business deserves solutions tailored to your needs. Your MSP should offer more than generic fixes that don’t fully address your unique challenges.
- Fixed fee, inflexible support: If your MSP only offers you fixed fees, they’re likely cutting corners to support you.
- Lack of strategic guidance: Your MSP should support your growth and not just act as a helpdesk.
- Confusing invoices: Your MSPs billing is confusing, and you’re not really sure what you’re paying for.
- Lack of accreditation: Your MSP lacks the accreditation to prove they’re one of the industry’s best.
What sets Orca apart?
Customised solutions to fit your needs
We understand that every business faces its own unique set of challenges. As a result, we provide all of our clients with tailored solutions that specifically address their individual challenges and goals. This ensures you get the support you need to efficiently achieve your objectives.
No cutting corners
In a fixed fee world, it’s common to see MSPs offering services done to a price, often leading to corners being cut. Although at Orca, we only offer the highest level of service for our clients. Therefore, we offer a flexible fee-based service tailored to your specific needs, ensuring you receive the best value without ever compromising on quality.
We also understand that for some businesses, this approach may not be suitable. That’s why we also offer a fixed-fee approach grounded in honesty and transparency, ensuring no corners are cut and you receive the quality support you deserve.
Supporting your business goals
Unlike many, we strive to be much more than just a helpdesk that’s awaiting your call. We work proactively to understand your business goals and provide strategic guidance to help you achieve them. By partnering with you, we ensure that your IT strategy supports your long-term growth and success.
Transparency and honesty
We believe in clear and honest communication. With Orca, you’ll always know exactly what you’re getting and paying for due to our straightforward communication, easy-to-understand invoices, and transparent pricing. This ensures there are no surprises, allowing you to trust that you’re receiving the best possible service tailored to your needs.
Our accreditation - assurance of quality
When it comes to quality assurance, our certifications speak for themselves. We’re both ISO9001 and ISO27001 certified, standards recognised across the UK, similar to ICAEW (Accountants) and SRA (Solicitors). As a result of these accreditations, our clients can be assured that they’re receiving high-quality service right from their onboarding.
To further enhance your trust, we’re also verified on Clutch as the UK’s leading MSP.
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