Incident Response

During an attack, the speed of your response can be the difference between a minor inconvenience and an expensive, painful, and damaging breach. However, not all businesses think this far ahead, with many hoping that their Managed Service Provider will take care of it.

Having a robust incident response plan is crucial but this requires strategic thinking, planning and risk management techniques that only a few MSPs (Managed Service Providers) like Orca, can provide.

As important as it is to put preventative measures in place to strengthen your defences, it’s equally vital to understand the significance of having an incident response (IR) plan ready. Remember, there are no systems that are completely bulletproof.

If your MSP says you’re bulletproof – they’ve just made the first mistake unfortunately. This is never a true statement to make. You can have good, strong defences, but nothing is absolutely 100% impenetrable.

We recommend that you review your IR plan regularly with your MSP and develop this constantly to match the ever-changing threat landscape.

Effective IR requires a systematic, methodical approach to mitigate the impact of attacks, and we can help develop this with you, to include:

  • Detection
  • Investigation
  • Containment
  • Eradication
  • Recovery
  • Post-incident review

The benefits of using Orca as your Managed Service Partner for Incident Response include:

  • Rapid Recovery: Minimises downtime and restores normal operations quickly.
  • Damage Limitation: Reduces the impact and severity of security breaches.
  • Customised to you: We apply best practices to your precise risk profiles and requirements
  • Regulatory Compliance: Ensures adherence to legal and industry standards.
  • Cost Savings: Prevents financial losses from prolonged disruptions and data breaches.
  • Enhanced Security: Strengthens overall security posture through lessons learned.
  • Preparedness: Ensures the organisation is ready to respond effectively to incidents.
  • Reputation Protection: Helps maintain customer trust and business credibility by handling incidents efficiently.

Why Orca?

At Orca, we pride ourselves on being a leading UK-based Managed Service Provider with over 25 years of experience across a multitude of IT bases. Our mission is, and has always been, to form genuine partnerships with our clients, providing proactive and personalised services tailored to drive your business success. If you are successful then we have been successful.

We focus on quality, integrity and customer-centricity, and ensure exceptional service levels through the latest technologies and industry best practices and continual reviews of our own approach to ensure we are always improving our understanding of our customer’s needs.

Our many accreditations and partnerships, including Microsoft Partner and our recognised ISO 9001 and 27001 certifications, highlight our commitment to excellence. Our strategic approach to everything we provide, and experienced team make us a fantastic choice for comprehensive, secure and flexible IT management services and consultancy.

We believe that all businesses have a need for a customised approach to IT – no two businesses are the same. We work with you to ensure we fully understand your goals and objectives, and then build all the services we provide you with around these goals.